Hi Luke, 

Thanks for your approval to move forward with Heritage Bank. The application has now been lodged and all going to plan we are aiming to have pre-approval at the end of next week! Once pre-approval is received we'll send you our Better Insights Questionnaire and start the briefing stage as per the journey tracker on the 'About You' section of your site. 

Let me know if you have any questions? 

Thanks, Michael